Customer Feedback
Deliver The Most Efficient Customer Experience Possible Retaining customers and building loyalty
It's free. No Credit Card needed!
It\'s free, no Credit Card needed!
Overview

The Wooqer Customer Feedback WorkApp empowers your organization to capture customer feedback digitally, with the added benefit of a Net Promoter Score (NPS) for the product/service purchased through the brand. The app also provides a holistic view to you with the help of tools such as real-time reporting. Actions can be taken basis any discrepancies that may have hampered the customer’s experience. With the feedback data, top management can also take necessary actions in order to improve the overall customer experience.

  • Visibility into Net Promoter score of each store
  • Trend report showing how the NPS is changing over time
  • Notifications for poor ratings to trigger call back or other action
  • Consolidated report for all stores

Every business has customers and every business needs to measure customer feedback. This WorkApp is relevant for every single business interested in capturing the pulse of their customer.

With ability to capture feedback through mail, a public url that you can embed behind CRM messages, on a QR Code, on bills or on your website and in store feedback capture through device available in store,this WorkApp gives you multiple ways for getting the job done. So if you have the will, this WorkApp gives you a way to capture customer feedback.

Insights
The app to capture seamless customer feedback
Get structured or open feedback
Store Net Promoter Score
Understand top issues and identify process refinement or training needs
Compare NPS across stores for any period
Top Capabilities
Real-Time Auto-Aggregated Reports
Top Issues
Geo Tracking
Live Camera Evidence
Predefined Cut-off or End date
Date | Time stamp on Pictures
Automated PPT Generator
Automatic Data Collation and Reporting
Top Issues
User Access Management
About Creator
Wooqer One
We are obsessed with making processes easier, smarter and faster. We formulate well thought through templates designed for on ground success.
Upcoming Webinar
Titan - VM Transformational Story
15 February 2023
4:00 pm IST
Want to learn more about how Wooqer has been instrumental in stimulating the Visual Merchandising Operations for Titan? Join us on 14th September at 4pm IST as Mr. Ankit Prakash - VM at Titan as he talks about how Wooqer has been a game changer in boosting their VM operations.
Resources
Get access to the key points of this workapp
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An authoritative VM report with opinions & insights from VM practitioners
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