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Customer Complaints Tracker

by Wooqer Research Desk
A virtual tracker for all your Customer Complaints. Each commodity is crafted keeping in mind a set standard for a successful sale. Due to unfortunate reasons certain goods do not match to the expectation of the customers post the purchase. businesses often give the benefit to customers to return, exchange and repair the goods if found faulty post the purchase. This helps the organization stand out in the market and ensures that the organization believes in providing better customer experience. Often top management has little to zero visibility over the discrepancies pertaining to the faulty purchases. The Wooqer Customer Complaints Tracker App enables a virtual form to collect and track customer complaints pertaining to goods and services. The App is customizable to your needs and allows the freedom to attach evidence against it. It provides visibility across various levels of the management to close gaps and address recurring issues in the manufacturing process which helps in optimizing the customer experience.

KEY FEATURES

  • Track complaints and create actionable insights

    Keep track of all your customer complaints and create outcomes to reduce the same and optimize customer experience
  • Build Accountability

    Create accountable actions across teams and assign tasks to drive completion.
  • Ensure Transparency

    Keep the customer well informed on the proceedings of the complaint received .
  • Close Gaps Quickly

    With accountability in place, close gaps quickly and ensure better experience for the customer.
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  • Easy to use and implement application
  • Get actionable insights
  • Real-Time Visibility
  • Automatic Reminders & Escalations

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Publisher Information

Wooqer Research Desk

The Wooqer Research desk consists of a team of imaginative but practical people obsessed with making for easier, smarter and faster. Every month, the team studies thousands of process templates and interviews users and industry leaders to understand their pain and hopes. Basis this, they come up with well thought through templates designed for on ground success. Hours of discussion goes in to decide what makes it to the template and many more, to decide what doesn’t. So what you see is truly simplified for execution and thus for delivering successful outcomes. We hope that you like and benefit from what you see and look forward to your feedback. Whether it is a success story that you wish to share, a gap that you may have noticed in one of our Apps or a new idea that you would like us to explore. feel free to write to us to share.

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