Grievance Tracking

Complaint resolution log.

4.9 rating
1K+ users
Government

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
Book Demo Contact Support
98%
Completion
14K+
Users
54%
Time Saved
96%
Accuracy

About Grievance Tracking

Grievance Tracking enables teams to conduct comprehensive complaint resolution log. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

No Root Cause
Problems recurring without proper analysis
Paper-Based Records
Manual documentation prone to errors and loss
Lack of Visibility
No real-time view of status across locations
Inconsistent Standards
Different teams following different processes

Key Features

Photo capture with annotations
Automated notifications
Trend analytics dashboard
Offline capability
Auto-scoring and grading
Mobile-first design

WorkApp Preview

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9:41
Grievance Tracking
Data Collection ยท As Needed
1
Is office properly staffed?
Single Select
2
Public areas clean?
Single Select
3
Queue waiting time (mins)
Numeric
4
Which services operational?
Multi Select
5
Upload office photo
File Upload
6
Security measures active?
Single Select
7
Citizen feedback positive?
Single Select
8
Rate service quality
Score
9
Officer name
Short Answer
10
Improvement suggestions
Descriptive
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This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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