Grievance Tracking

Complaint resolution log.

4.9 rating
8K+ users
Government

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
Book Demo Contact Support
97%
Completion
16K+
Users
53%
Time Saved
96%
Accuracy

About Grievance Tracking

Grievance Tracking enables teams to conduct comprehensive complaint resolution log. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

Delayed Actions
Issues discovered too late for correction
Paper-Based Records
Manual documentation prone to errors and loss
Hidden Costs
Inefficiencies causing unnecessary expenses
No Root Cause
Problems recurring without proper analysis

Key Features

Photo capture with annotations
Automated notifications
Customizable checklists
Corrective action tracking
Trend analytics dashboard
Offline capability

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9:41
Grievance Tracking
Data Collection ยท As Needed
1
Is office properly staffed?
Single Select
2
Public areas clean?
Single Select
3
Queue waiting time (mins)
Numeric
4
Which services operational?
Multi Select
5
Upload office photo
File Upload
6
Security measures active?
Single Select
7
Citizen feedback positive?
Single Select
8
Rate service quality
Score
9
Officer name
Short Answer
10
Improvement suggestions
Descriptive
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This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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