Public Service Audit

Most Popular

Citizen service quality check.

4.8 rating
13K+ users
Government

Get the Full App

Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
Book Demo Contact Support
97%
Completion
16K+
Users
68%
Time Saved
99%
Accuracy

About Public Service Audit

Public Service Audit enables teams to conduct comprehensive citizen service quality check. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

Paper-Based Records
Manual documentation prone to errors and loss
Accountability Gaps
Unclear ownership of tasks and responsibilities
Inconsistent Standards
Different teams following different processes
Lack of Visibility
No real-time view of status across locations

Key Features

Mobile-first design
Trend analytics dashboard
Automated notifications
GPS and location tracking
Calendar scheduling
Corrective action tracking

WorkApp Preview

See how this WorkApp looks on mobile

9:41
Public Service Audit
Audit ยท Monthly
1
Is office properly staffed?
Single Select
2
Public areas clean?
Single Select
3
Queue waiting time (mins)
Numeric
4
Which services operational?
Multi Select
5
Upload office photo
File Upload
6
Security measures active?
Single Select
7
Citizen feedback positive?
Single Select
8
Rate service quality
Score
9
Officer name
Short Answer
10
Improvement suggestions
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

Get Full WorkApp

Ready to Transform Your Operations?

Join thousands of businesses using Public Service Audit to digitize their government operations.

Book Demo