academy

Wooqer Academy

Get certified on Wooqer

Eight certifications for store teams, managers and admins. Pass the online test to get your certificate.

Choose a track
A store manager holding a tablet
  1. User
  2. Reviewer
  3. Producer

Wooqer Academy

Pick your role. Earn your badge.

Three certification tracks, one for each way your team uses Wooqer. Start at Beginner and add levels as you grow.

Browse by role

For store & field teams

User certifications

Do the work in Wooqer: checklists, audits and tasks.

For area & regional managers

Reviewer certifications

Review reports and follow up on what they find.

For admins & process owners

Producer certifications

Set Wooqer up and build its processes.

How it works

Everyone takes the same assessment. How you prepare for it is up to you.

  1. Buy a track

    Pay through Stripe. Buying for a team? Choose the number of seats, then send each one to a colleague.

  2. Prepare your way

    Join a free live session or book a trainer, practise in your own Wooqer account, then take the assessment.

  3. Pass the assessment

    One 30-minute online test, with 80% needed to pass. One attempt per purchase. To retake the assessment, buy the track again.

  4. Share your certificate

    Download it, add it to LinkedIn, and let anyone check it on our verify page.

Free live sessions

Working sessions every Tuesday and Thursday, and a webinar every Wednesday. Open to every Wooqer customer, with nothing to buy first.

See the full calendar

This month's calendar is live. Register once with the form and we email you the joining link for the sessions you pick.

Register for the sessions

Learn at your own pace

Self-paced videos for beginners are on their way. Until then, join a free session.

Book a session with a trainer

A live online session on your own topics, for you or your team, at a time that suits you.
Sample
Wooqer Academy
Wooqer Certified Producer badge

Certificate

This certifies that

Your name

has earned the credential

Wooqer Certified Producer

by passing the Wooqer Academy online assessment with 80% or more.

Issued

9 November 2026

Valid until

9 November 2028

Credential ID

WQA-0000-0000

Check this certificate at wooqer.com/academy/verify/WQA-0000-0000

Sarika Pandey, Co-founder

Wooqer

What you get when you pass

Your certificate is issued the moment you pass the assessment, and it is yours to share.

  • A certificate with your name

    A PDF to download and print, valid for 2 years, with its own credential ID.

  • A badge for LinkedIn

    Add the certificate to your LinkedIn profile in one click, and put the badge in your email signature.

  • A page anyone can check

    Employers and managers enter your credential ID and see that it is genuine and still valid.

Check a certificate on the verify page

The assessment

The same rules apply on every track, and you see them before you pay.

Format
One online test of 30 minutes, with 10 questions drawn at random from the track's question bank
Pass mark
80% or more
Result
As soon as you submit, with the topics to revisit
Retakes
One attempt per purchase. To retake the assessment, buy the track again.
Certificate
Issued automatically when you pass the assessment, and valid for 2 years.
Supervision
None. You take it on your own, at a time that suits you

Certify your whole team

Choose the number of seats before you pay, then give each seat to a colleague by email. Everyone gets an invitation, you get one invoice, and your account shows who has started and who is certified.

5 to 9 seats
10% off
10 to 24 seats
15% off
25 seats or more
20% off
Buy seats for a team

In-person training

A Wooqer trainer runs the sessions at your location, followed by the assessment. Tell us about your team and where you are, and we will come back to you with a plan.

Ask about in-person training

From people who are certified

Producers, reviewers and operations leads who have passed the assessment.

I'm pleased to share that I have successfully completed the Wooqer Producer Training Program. Grateful to the team for their continuous support, guidance, and collaboration throughout this journey.
Hesham Ahmed BadawyHesham Ahmed BadawyWooqer Certified ProducerView on LinkedIn
Continuous improvement is not optional in compliance: it's essential. Stronger processes lead to reduced risks, improved accountability, and more sustainable retail operations.
Ahmad AldahriAhmad AldahriRetail operationsView on LinkedIn
Proud to earn my Wooqer Producer Certification. This credential validates my expertise in retail operations and building digital workflows that drive compliance at scale.
Azhar HasanAzhar HasanManager, Retail Operations, Landmark GroupView on LinkedIn

Questions

Which certification should I take?

Choose by what you do in Wooqer. User is for people who submit the work, Reviewer is for people who review it and follow up, and Producer is for people who build the processes. Most people start at Beginner.

Do I have to attend training?

No. You can go straight to the assessment. If you want help first, join a free live session or book a session with a trainer.

What is the pass mark?

80% on the 30-minute online test.

What if I fail?

Buy the track again to retake the assessment.

Can my team join?

Yes. Choose the number of seats before you pay, then give each seat to a colleague by email. Teams of 5 or more get a discount.

Is there a team discount?

Yes, applied automatically when you pay: 10% off for 5 to 9 seats, 15% for 10 to 24 and 20% for 25 or more.

Can I get an invoice?

Yes. On the payment form, choose to buy as a business and add your tax ID and a purchase order number. Stripe emails you the invoice.

How does someone check my certificate?

On our verify page, with your credential ID. It shows your name, the credential, its dates and whether it is valid.

Can I get a refund?

Purchases are non-refundable.

Purchases are non-refundable. Full terms and assessment rules are on the policies page. Already bought a track? Go to your account