Citizen Feedback

Public satisfaction survey.

4.7 rating
11K+ users
Government

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
Book a Demo Contact Support
88%
Completion
11K+
Users
51%
Time Saved
95%
Accuracy

About Citizen Feedback

Citizen Feedback enables teams to conduct comprehensive public satisfaction survey. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

Delayed Actions
Issues discovered too late for correction
Paper-Based Records
Manual documentation prone to errors and loss
Hidden Costs
Inefficiencies causing unnecessary expenses
Accountability Gaps
Unclear ownership of tasks and responsibilities

Key Features

Automated notifications
Offline capability
Role-based access
Corrective action tracking
Customizable checklists
Mobile-first design

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9:41
Citizen Feedback
Assessment ยท Quarterly
1
Is office properly staffed?
Single Select
2
Public areas clean?
Single Select
3
Queue waiting time (mins)
Numeric
4
Which services operational?
Multi Select
5
Upload office photo
File Upload
6
Security measures active?
Single Select
7
Citizen feedback positive?
Single Select
8
Rate service quality
Score
9
Officer name
Short Answer
10
Improvement suggestions
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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