When you oversee several restaurants, you need to know which locations are ready for service and which need attention. Managers lose time calling different teams for updates on reported problems. During shift handovers, incoming managers need a record of unfinished work, who is responsible and when it is due.
Use a demo to test how your teams can manage this work smoothly and efficiently in one platform. Ask for a walkthrough of how a reported problem would be assigned, escalated if overdue and reviewed during a shift handover. The aim is to judge whether managers could track the work without chasing updates from each restaurant.
Six questions to ask in a demo
Use your restaurant opening and closing checklist and bring current operational issues to the demo. For each question, ask to see how the platform would handle a situation your teams face today. Judge whether it would reduce follow-up calls and make daily checks easier to manage.
By the end of the demo, you should know whether the platform fits the way your restaurants operate. You should have seen how staff would complete checks and how managers would track reported problems. During shift handovers, the next manager should be able to see what is unfinished, who is handling it and when it is due.
Have a question we haven’t covered?
Tell us what your teams need to manage each day. We’ll walk you through how it could work on Wooqer.
How restaurant teams use Wooqer
Wooqer is OneApp for all Ops. Your operations team can build its own processes, set up coordination and communication, and manage training and learning, all in oneApp without coding. These can include opening checks, closing checks, cleaning audits, temperature logs, shift handover checklists and much more.
Your team adds clear questions and instructions for each check. It then assigns the check to the right people, with a due time.
Staff complete checks on a phone and add the required photo or reading. Managers use the same app to review pending work, discuss issues and send reminders. During shift handovers, incoming managers review unfinished checks and follow-ups.
How follow-up rules work on Wooqer
Your operations team can define task and escalation rules on Wooqer. In a demo, ask to see how a refrigerator fault would be handled under those rules.
Your team defines the rules
Your team selects the maintenance team for repairs and sets a deadline. It also sets an escalation to the maintenance head for overdue work.
Staff report the fault
Once configured, a repair task is created automatically when staff report the fault, with the assigned team and deadline.
Managers track the repair
If the repair is late, the issue is escalated automatically to the maintenance head. The restaurant manager can track progress and confirm the fix.
Your team controls which managers can view the issue. Similar rules can cover failed cleaning checks and readings outside the allowed temperature range.
See how Wooqer fits your restaurant operations
Bring your checklist and current operational challenges to a demo. See how your teams could manage checks, follow-ups and shift handovers on Wooqer, using examples from your restaurants.
Get a demoFrequently asked questions
What are digital restaurant checklists?
They are checklists that restaurant staff complete on a phone or tablet. Teams can use them for opening checks, cleaning, temperature logs and shift handovers. Staff record the results, while managers review missed checks and reported issues across restaurants. During a demo, ask how follow-up work could be assigned and how managers would track it until it is resolved.
How do checklists fit into a restaurant operations platform?
Digital checklists cover a process such as opening checks or cleaning. A restaurant operations platform supports the work around those checks too. Teams can track follow-up tasks, share updates and review results across locations. They can also manage staff training in the same app. On Wooqer, your team manages this work in OneApp for all Ops.
Can each restaurant have its own checklists on Wooqer?
Yes. Your operations team can build WorkApps with the questions, instructions and reference photos each restaurant needs, without coding. You can keep shared standards across the chain and add extra checks for different menus or equipment. Your team also chooses which people and shifts receive each checklist, with due times for each check.
What should managers include in a shift handover?
During a shift handover, the outgoing manager should record unfinished checks and any problems that still need attention. For each problem, include what has been done, who needs to act next and when the work is due. The incoming manager can then see what needs attention in the next shift. An issue should stay marked as unresolved until a manager confirms it has been fixed.
What should we ask to see in a restaurant operations demo?
Bring an existing checklist and current operational issues. Ask for a walkthrough of how checks would be assigned, results recorded and problems followed up. Include the restaurant manager’s dashboard and the shift handover view. Look for who would handle each issue, the deadline and the updates managers could see.