Weekly Customer Service Audit

Weekly branch customer experience evaluation.

4.6 rating
4K+ users
Banking & Finance

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
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93%
Completion
1K+
Users
57%
Time Saved
95%
Accuracy

About Weekly Customer Service Audit

Weekly Customer Service Audit enables teams to conduct comprehensive branch customer experience evaluation. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

Delayed Actions
Issues discovered too late for correction
Compliance Risks
Regulatory requirements not consistently met
Hidden Costs
Inefficiencies causing unnecessary expenses
Paper-Based Records
Manual documentation prone to errors and loss

Key Features

Trend analytics dashboard
Corrective action tracking
Calendar scheduling
Mobile-first design
Instant PDF reports
Role-based access

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9:41
Weekly Customer Service Audit
Audit ยท Weekly
1
Is vault properly secured?
Single Select
2
Are all CCTV cameras operational?
Single Select
3
Number of tellers present
Numeric
4
Cash count matches system?
Single Select
5
Which compliance documents verified?
Multi Select
6
Upload photo of branch entrance
File Upload
7
Average customer wait time (mins)
Numeric
8
Rate customer service quality
Score
9
Branch manager name
Short Answer
10
Security observations
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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