Monthly Mystery Shopping Audit

Monthly undercover service quality evaluation.

4.8 rating
6K+ users
Banking & Finance

Get the Full App

Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
Book a Demo Contact Support
85%
Completion
4K+
Users
41%
Time Saved
95%
Accuracy

About Monthly Mystery Shopping Audit

Monthly Mystery Shopping Audit enables teams to conduct comprehensive undercover service quality evaluation. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

Paper-Based Records
Manual documentation prone to errors and loss
Lack of Visibility
No real-time view of status across locations
No Root Cause
Problems recurring without proper analysis
Compliance Risks
Regulatory requirements not consistently met

Key Features

Offline capability
Mobile-first design
Calendar scheduling
Photo capture with annotations
Role-based access
Customizable checklists

WorkApp Preview

See how this WorkApp looks on mobile

9:41
Monthly Mystery Shopping Audit
Audit ยท Monthly
1
Is vault properly secured?
Single Select
2
Are all CCTV cameras operational?
Single Select
3
Number of tellers present
Numeric
4
Cash count matches system?
Single Select
5
Which compliance documents verified?
Multi Select
6
Upload photo of branch entrance
File Upload
7
Average customer wait time (mins)
Numeric
8
Rate customer service quality
Score
9
Branch manager name
Short Answer
10
Security observations
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

Get Full WorkApp

More Banking & Finance WorkApps

View All
Branch Audit
Comprehensive branch operations inspection.
Weekly Branch Audit
Weekly comprehensive branch operations inspection.
Monthly Branch Audit
Monthly comprehensive branch operations inspection.
ATM Inspection
ATM functionality and security verification.

Ready to Transform Your Operations?

Join thousands of businesses using Monthly Mystery Shopping Audit to digitize their banking & finance operations.

Book a Demo