Monthly Mystery Shopper Audit

Monthly undercover customer experience audit.

5.0 rating
15K+ users
Quality Assurance

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
Book a Demo Contact Support
86%
Completion
15K+
Users
53%
Time Saved
96%
Accuracy

About Monthly Mystery Shopper Audit

Monthly Mystery Shopper Audit enables teams to conduct comprehensive undercover customer experience audit. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

Compliance Risks
Regulatory requirements not consistently met
No Root Cause
Problems recurring without proper analysis
Paper-Based Records
Manual documentation prone to errors and loss
Lack of Visibility
No real-time view of status across locations

Key Features

Role-based access
Corrective action tracking
Trend analytics dashboard
Auto-scoring and grading
Automated notifications
Photo capture with annotations

WorkApp Preview

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9:41
Monthly Mystery Shopper Audit
Audit ยท Monthly
1
Is product within specifications?
Single Select
2
Visual inspection passed?
Single Select
3
Sample size tested
Numeric
4
Which quality checks completed?
Multi Select
5
Upload sample photo
File Upload
6
Defects found?
Single Select
7
Documentation accurate?
Single Select
8
Rate overall quality
Score
9
QC inspector name
Short Answer
10
Non-conformances noted
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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Join thousands of businesses using Monthly Mystery Shopper Audit to digitize their quality assurance operations.

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