Monthly Customer Service Audit

Monthly call center quality check.

4.9 rating
6K+ users
Telecom

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
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92%
Completion
1K+
Users
43%
Time Saved
99%
Accuracy

About Monthly Customer Service Audit

Monthly Customer Service Audit enables teams to conduct comprehensive call center quality check. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

Delayed Actions
Issues discovered too late for correction
No Root Cause
Problems recurring without proper analysis
Hidden Costs
Inefficiencies causing unnecessary expenses
Compliance Risks
Regulatory requirements not consistently met

Key Features

Calendar scheduling
Trend analytics dashboard
Mobile-first design
Offline capability
Instant PDF reports
Automated notifications

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9:41
Monthly Customer Service Audit
Audit ยท Monthly
1
Is equipment operational?
Single Select
2
Signal strength adequate?
Single Select
3
Power backup level (%)
Numeric
4
Which systems checked?
Multi Select
5
Upload site photo
File Upload
6
Customer complaints count
Numeric
7
Security measures in place?
Single Select
8
Rate network quality
Score
9
Technician name
Short Answer
10
Technical issues noted
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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