Monthly Customer Service Audit

Monthly evaluate staff interactions and service quality.

4.7 rating
14K+ users
Retail

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
Book a Demo Contact Support
92%
Completion
2K+
Users
80%
Time Saved
98%
Accuracy

About Monthly Customer Service Audit

Monthly Customer Service Audit enables teams to conduct comprehensive evaluate staff interactions and service quality. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

Compliance Risks
Regulatory requirements not consistently met
Accountability Gaps
Unclear ownership of tasks and responsibilities
Delayed Actions
Issues discovered too late for correction
Lack of Visibility
No real-time view of status across locations

Key Features

Automated notifications
Instant PDF reports
Auto-scoring and grading
GPS and location tracking
Calendar scheduling
Photo capture with annotations

WorkApp Preview

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9:41
Monthly Customer Service Audit
Audit ยท Monthly
1
Is the store entrance clean and welcoming?
Single Select
2
Are all display areas properly lit?
Single Select
3
Are price tags visible on all products?
Single Select
4
Is the POS system operational?
Single Select
5
Which areas need attention?
Multi Select
6
Number of staff present
Numeric
7
Upload photo of store front
File Upload
8
Rate overall store presentation
Score
9
Store manager name
Short Answer
10
Additional observations
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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