Guest Feedback Collection

Real-time guest satisfaction surveys.

4.7 rating
18K+ users
Hospitality

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
Book a Demo Contact Support
85%
Completion
17K+
Users
56%
Time Saved
96%
Accuracy

About Guest Feedback Collection

Guest Feedback Collection enables teams to conduct comprehensive real-time guest satisfaction surveys. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

No Root Cause
Problems recurring without proper analysis
Compliance Risks
Regulatory requirements not consistently met
Hidden Costs
Inefficiencies causing unnecessary expenses
Inconsistent Standards
Different teams following different processes

Key Features

Offline capability
Auto-scoring and grading
GPS and location tracking
Calendar scheduling
Mobile-first design
Customizable checklists

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9:41
Guest Feedback Collection
Assessment ยท Quarterly
1
Is room properly cleaned?
Single Select
2
Are all amenities in place?
Single Select
3
Which items need replacement?
Multi Select
4
Minibar items count
Numeric
5
Upload photo of room
File Upload
6
Bed linens fresh?
Single Select
7
AC/Heating working?
Single Select
8
Rate room presentation
Score
9
Housekeeper name
Short Answer
10
Maintenance issues noted
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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Room Inspection
Guest room cleanliness and amenity check.
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Weekly guest room cleanliness and amenity check.
Monthly Room Inspection
Monthly guest room cleanliness and amenity check.
Front Desk Audit
Reception service quality and procedures.

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Join thousands of businesses using Guest Feedback Collection to digitize their hospitality operations.

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