Customer Service Audit

Utility customer service check.

4.7 rating
16K+ users
Energy & Utilities

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
Book a Demo Contact Support
90%
Completion
14K+
Users
55%
Time Saved
99%
Accuracy

About Customer Service Audit

Customer Service Audit enables teams to conduct comprehensive utility customer service check. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

Hidden Costs
Inefficiencies causing unnecessary expenses
Delayed Actions
Issues discovered too late for correction
No Root Cause
Problems recurring without proper analysis
Compliance Risks
Regulatory requirements not consistently met

Key Features

GPS and location tracking
Automated notifications
Corrective action tracking
Calendar scheduling
Offline capability
Customizable checklists

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9:41
Customer Service Audit
Audit ยท Monthly
1
Is substation secure?
Single Select
2
All safety measures active?
Single Select
3
Meter reading
Numeric
4
Which inspections completed?
Multi Select
5
Upload equipment photo
File Upload
6
Transformer temperature
Numeric
7
Emergency equipment accessible?
Single Select
8
Rate facility condition
Score
9
Inspector name
Short Answer
10
Safety concerns
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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Monthly power station safety check.
Meter Reading Audit
Meter accuracy verification.

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