Complaint Resolution

Issue resolution tracking.

4.8 rating
9K+ users
Telecom

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Fully customizable
Ready to use in minutes
Works on any device
Unlimited team members
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97%
Completion
15K+
Users
69%
Time Saved
98%
Accuracy

About Complaint Resolution

Complaint Resolution enables teams to conduct comprehensive issue resolution tracking. Digitize your processes, capture evidence, and generate instant reports. Built for organizations who need consistent standards across all locations.

Problems This WorkApp Solves

No Root Cause
Problems recurring without proper analysis
Accountability Gaps
Unclear ownership of tasks and responsibilities
Paper-Based Records
Manual documentation prone to errors and loss
Compliance Risks
Regulatory requirements not consistently met

Key Features

Customizable checklists
Automated notifications
Instant PDF reports
Role-based access
Calendar scheduling
Mobile-first design

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9:41
Complaint Resolution
Checklist ยท As Needed
1
Is equipment operational?
Single Select
2
Signal strength adequate?
Single Select
3
Power backup level (%)
Numeric
4
Which systems checked?
Multi Select
5
Upload site photo
File Upload
6
Customer complaints count
Numeric
7
Security measures in place?
Single Select
8
Rate network quality
Score
9
Technician name
Short Answer
10
Technical issues noted
Descriptive
Submit

This is a preview with 10 sample questions

Full WorkApp includes more questions, scoring, photo capture, and analytics

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