Food & Beverage

Chai Point

Ensuring Quality Consistency Across 180+ Outlets

India
180+ Locations
Food & Beverage

With Wooqer, we achieved 98% food safety compliance and reduced quality incidents by 80%.

- Quality Head, Chai Point

Key Results

98%
Food Safety Score
Consistent across outlets
80%
Incidents Reduced
Quality-related issues
50%
Faster Audits
Time per outlet audit
180+
Outlets
On single platform

The Challenge

Chai Point, India's largest chai retail chain, needed to maintain strict quality and hygiene standards across 180+ outlets while scaling rapidly. Manual checks were inconsistent and tracking was difficult.

Challenges Faced

  • Maintaining food safety standards at scale
  • Inconsistent quality checks across outlets
  • No centralized visibility into compliance
  • Difficulty in rapid issue escalation
  • Training new staff on SOPs

Wooqer Features Used

  • HACCP compliance checklists
  • Temperature monitoring integration
  • Photo-based quality verification
  • Real-time alerts for violations
  • Digital training modules

The Wooqer Solution

Chai Point deployed Wooqer to standardize quality checks, automate compliance tracking, and ensure consistent customer experience across all outlets.

"Wooqer gave us the visibility and control we needed to maintain Chai Point's quality promise at every single outlet. Our customers notice the consistency."

Quality Assurance Manager Chai Point

Ready to Achieve Similar Results?

Join Chai Point and 450+ other brands transforming their operations with Wooqer.