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The Wooqer Customer Feedback app empowers your organization to capture customer feedback digitally, with the added benefit of a Net Promoter Score (NPS) for the product/service purchased through the brand. The app also provides a holistic view to you with the help of tools such as real-time reporting. Actions can be taken basis any discrepancies that may have hampered the customer’s experience. With the feedback data, top management can also take necessary actions in order to improve the overall customer experience.
- Reduction in effort to manage the effort and do follow-ups through emails
- Comprehensive reports
- Automated alerts on missing deadlines and escalations if the deadline is not met
When we have to understand what drives customer satisfaction. If we don’t know what drives satisfied customers, it will be impossible to create customer loyalty.
The WorkApp brings in years of on-ground experience enabling over 2500 Customer Feedback across geographies. It is optimized to collect and track Customer Feedback conveniently.
Title: Importance of Audits for Scaling Brands Speaker: John Ric…
The new age retailers know that these days the retail calendar can be divided in more than four seasons.
When entering a retail store, customers know that there are a lot of advertisements and information about the products that are fighting for their attention.