Customer Feedback
Deliver The Most Efficient Customer Experience Possible Retaining customers and building loyalty
It's free. No Credit Card needed!
It\'s free, no Credit Card needed!
Overview

The Wooqer Customer Feedback app empowers your organization to capture customer feedback digitally, with the added benefit of a Net Promoter Score (NPS) for the product/service purchased through the brand. The app also provides a holistic view to you with the help of tools such as real-time reporting. Actions can be taken basis any discrepancies that may have hampered the customer’s experience. With the feedback data, top management can also take necessary actions in order to improve the overall customer experience.

  • Reduction in effort to manage the effort and do follow-ups through emails
  • Comprehensive reports
  • Automated alerts on missing deadlines and escalations if the deadline is not met

When we have to understand what drives customer satisfaction. If we don’t know what drives satisfied customers, it will be impossible to create customer loyalty.

The WorkApp brings in years of on-ground experience enabling over 2500 Customer Feedback across geographies. It is optimized to collect and track Customer Feedback conveniently.

Insights
The app to conduct seamless customer reviews
Know completion progress real-time
Get instant customer feedback
Understand top issues and identify process refinement or training needs
Live camera evidence
Top Capabilities
Real-Time Auto-Aggregated Reports
Video Evidence
Geo Tracking
Live Camera Evidence
Predefined Cut-off or End date
Date | Time stamp on Pictures
Automated PPT Generator
Automatic Data Collation and Reporting
Top Issues
User Access Management
About Creator
Wooqer One
We are obsessed with making processes easier, smarter and faster. We formulate well thought through templates designed for on ground success.
Upcoming Webinar
Titan - VM Transformational Story
28 September 2022
4:00 pm IST
Want to learn more about how Wooqer has been instrumental in stimulating the Visual Merchandising Operations for Titan? Join us on 14th September at 4pm IST as Mr. Ankit Prakash - VM at Titan as he talks about how Wooqer has been a game changer in boosting their VM operations.
Resources
Get access to the key points of this workapp
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An authoritative VM report with opinions & insights from VM practitioners
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