At A Glance
- Industry: Apparel and Fashion
- Number of Stores: 600+
- Region: Middle East, India, US, UK, Canada, and Bangladesh
Benefits
Effort shift: 78.5% reduction in review time per cycle
Real-time visibility and timely resolution
Digitized review processes
Solutions Used
- Store Visit Reports
- Daily SOPs
- Task Management
- Store Audit Reports
The Challenge
Unstandardized Review Reports
Before Wooqer, Manyavar used paper notes and Excel for visit reports and data collection. Area Managers used different formats to collect and send data and different channels for follow-ups on post-review tasks. As such, consolidating all the data to get a complete view of all stores’ performance was very inefficient.
Solution
“Wooqer has given me a platform to streamline and track my operations across all stores and Area Managers. It’s a time saving platform; simplified processes and knowledge sharing have helped me a lot.” – Operations Manager, Manyavar
Manyavar used Wooqer to digitize the entire review process. Instead of paper notes and Excel, Area Managers now use our mobile app to access the centrally set checklist to review stores and upload real-time evidence.
Any issues found during the review process were immediately tagged and assigned to respective functions to be fixed. These issues could be centrally tracked to check pending tasks, send follow-ups, and prioritize efforts. This way, all respective stakeholders knew what needed to be done to reach Manyavar’s set compliance standards. The organization had an eagle-eye view of the performance of all its stores in one place!
Benefits
78.5% Reduction in Review Cycle Time: In < 6 months, Manyavar reduced its effort from 14 days per review cycle to just 3 days per cycle, leading to a saving of 200 man-days per year for the organization. What the Management finds priceless, is the real-time visibility of stores across all locations and timely resolutions.
